Manage your international returns and exchanges with Global Returns

Simplify your logistics operations through the unification of international returns through our platform, offering a better experience to your customers.

Book a demo

Unify your global returns

One returns platform for all your global markets. There is no longer a need to have multiple solutions to manage returns from different countries.

Automate refunds and exchanges

Reduce operational costs and increases efficiency thanks to the automation of your reverse logistics.

Optimize inventory through AI

Improve the way you manage exchanges thanks to real-time stock updates.

Boost your retained revenue

Turn returns into new sales and reduce your returns rate by offering a seamless exchanges process and store credit options.

Benefits for:

Boost customer loyalty

Offer an exceptional post-sale experience and increase repeat purchases in your e-commerce.

Fewer returns, more exchanges

We can't eliminate returns, but we can turn them into exchanges thanks to the speed and efficiency of our process.

Make data-driven decisions

Use return and exchange data to make decisions about your production, logistics, and management to enhance your overall operations.

All your stock under control

We sync with your stock in real time to offer your customers the product they want when they request a return or exchange.

Your brand, your portal

Customize your returns portal as much as you want to tailor it to your brand.

We're here for you

You can count on our support team to help you with whatever you need, whenever you need it.

Hassle-free returns and exchanges

No more endless forms or confusing processes. With Global Returns, returning or exchanging a product is quick and easy.

Instant refunds and exchanges

Get your refund or make an exchange instantly. No waiting around.

100% transparent process

Track every step of a return and stay informed through real-time updates.

Options that fit your needs

Choose between a refund, store credit, variant exchange or exchange for a different product.

Simplify your international returns and enhance your
customer experience

Global Returns centralises and automates the management of international returns and exchanges in a single platform.

Reduce operational costs, optimise inventory, and turn returns into new sales with faster, more efficient processes.

For your customers, a frictionless experience with flexible options,
instant refunds, and real-time tracking.

We work with the best partners to offer you the best experience.

We integrate seamlessly with the main players in the industry to turn your returns and exchanges into opportunities.

Saber más

Discover

Success stories

“Previously, we received negative feedback regarding our returns and exchanges process. Now, those have turned into very positive reviews for the service we offer, which greatly enhances repurchase rates.”

Fede Sainz de Robles,

CEO & Founder

"Since we placed a stronger focus on apparel and also emphasized recurrence through loyalty programs and tools like Reveni, we increased our repeat purchase rate from 8% to 30%."

Pablo Recuenco,

CEO & Co-founder

What brand customers
are saying about Reveni

Awesome!!

"I have tried instant cashback at Laagam and it is amazin! I wish it was on all brands!"

Cristina Molíns

Spectacular the Reveni service

"In 2 minutes from the refund request I had the money in my account, a marvel!"

Lucía Méndez de la Maza.

I am very happy with Reveni!

"It's the first time I've bought on a website and they offer this service and I find it very practical. I wish more brands had it 🙏🏽🙏🏽🙏🏽"

Lucía Albo Fernández del Riego.

FAQs

What is Reveni?

Reveni is a solution that helps ecommerce companies offer an exceptional experience in their returns and exchanges process thanks to instant refunds and exchanges.

How long does it take for a customer to receive their refund?

If they choose the instant refund option, the customer will have their money back in as little as 6 seconds.

How quickly can I activate Reveni?

The activation process is simple and quick, so you can start offering flexible returns and exchanges to your customers in just a few hours.

Can I tailor the returns portal to my brand?