Control every moment of your ecommerce operations

From pre-purchase to post-purchase, Reveni connects AI, logistics and returns into one platform

the journey

Growth shouldn’t mean more complexity

From conversion to retention, every step impacts your growth

Delivery & checkout

Grow profitably

AI assistance, Virtual Try-On to inspire and increase conversion
Provide real-time intelligent shipping options
Avoid unnecesary returns and reduce Customer Service tickets

Grow profitably

Take control of your global expansion

Provide Live End-to-End Order tracking and visibility
Navigate cross-border complexities with confidence
Improve product margins across international markets

Expand globally

Turn returns into a loyalty lever

Intuitive returns portal designed to increase exchanges and upsells
Instant refunds, in seconds, which drives higher loyalty and customer reviews
Eliminate the need for holding inventory

Retain customers

the platform

One system across the entire journey

tailor

AI built into every stage, with the data always yours

Atlas

Sell in any market without the operational complexity

PROTECT

Shipping protection and returns that build buying confidence

Logistics

Your logistics on autopilot, with great rates and zero friction

Tracking

Keep customers informed from warehouse to delivery, all tracked in one place

Returns

Control the full returns cycle from a single platform

Instant

Instant refunds and exchanges, no waiting, no risk

Claims

Carrier claims filed and recovered, fully automated

Streamline your business with Reveni's connected end-to-end
operations platform

why reveni

A secure modern platform built for global ecommerce operations

impact

How Reveni impacts revenue and customer behavior

+35%

Repurchase rate

+29%

Average order value

+81%

Faster repurchase speed

+30%

Retained revenue

success stories

See how brands improve operations and customer experience with Reveni

See all stories

At Pompeii, 40% choose an exchange or store credit over a refund.

The first return decides whether a customer comes back. Pompeii stopped seeing it as a lost sale and turned it into a second chance: 40% pick an exchange or store credit over a refund. Reveni makes that swap easy, so the money stays in, and so does the customer.

The team handled every return. Now they handle what matters

Before, no Singularu customer could return anything without a team member approving it first. Every return was a manual task that slowed the day. With Reveni, the customer handles it herself, instantly, and the team does what a machine can't: know her and solve the hard cases. Automation didn't take work away, it traded it for work that matters.

At Deluem, the creative director ended up managing returns

In a small brand, tasks land wherever they can. At Deluem they landed on the creative director's desk, who ended up handling returns instead of building the brand. Automating them with Reveni gave the team those hours back and, along the way, turned post-purchase into repeat sales. What was a burden started to add up.

A refund is a quiet goodbye. An exchange is a reason to come back.

Born Living Yoga figured it out early: a return done right builds more loyalty than a fast refund. So when a customer asked for her money back, they didn't leave it as a cold transaction. With Reveni's instant refund, repurchase went from 5% to 12%. Money back in seconds, not a single complaint, and they return.

Returning became the reason to come back

What if the return were the start of the next sale? At Flabelus it is: 13% of customers who return buy again, and nearly half the same day. Reveni's instant refund flipped the story in a brand growing so fast its processes kept falling short every few months.

Optimize the daily work of your Customer Service team

A bad review rarely starts with the product. It starts with a slow return. Sepiia broke that chain by moving reverse logistics to Reveni, so an exchange no longer hinged on how many emails the team could answer that day. Its CEO and founder, Fede Sainz de Robles, tells it first-hand: less friction on every return, and a better experience for whoever goes through one.

Only 8% of customers came back. With better post-purchase, now 30% do.

8% of Morrison's customers used to buy again. Today 30% do, and post-purchase had a lot to do with it. Moving reverse logistics to Reveni cut the team's messages by 50% and turned the return into the lead-in to the next purchase. For a brand built on repeat customers, that's the whole game.

10 days of waiting. Now, seconds. Support calls fell 20%

Bella Freud used to take up to 10 days to refund. Every wait meant another support call and another review at risk. With Reveni, refunds became instant: calls dropped 20% and their Trustpilot climbed from 4.3 to 4.8. Returns stopped being the brand's weak point.

Returns used to live on a spreadsheet. Reveni made them instant and saved 64 days of customer support time.

P&Co's returns lived on a spreadsheet, handled one by one. That process ate 64 days of customer support time a year. With Reveni, refunds and exchanges became instant, with no spreadsheet in sight. The team won that time back for the work that actually moves the brand.

built for business

Grow with Reveni

We seamlessly integrate with the main carriers and providers in the industry so that your whole operation, from shipping and delivery to returns and exchanges, becomes an opportunity to grow. It's that easy.

Become a partner